You will receive a skein from this colorway, but not the exact skein pictured. • Due to our “dyed in the wool” process, each skein we produce is unique, even within a dyelot. • If you have specific color preferences, please leave a note in the box at checkout. • We recommend buying your entire yardage requirement for your project in the same transaction, so that we can hand select skeins that match.
For high contrast colorwork, we recommend steam blocking to avoid color transfer. • Some dyes are notoriously difficult to set, and may exhaust some color even after our final wash. • Please keep this in mind if you are combining any hand dyed yarn with a light color in the same project. • If you plan to combine a hand dyed yarn, especially a very saturated colorway, with a lighter yarn, we suggest you test your darker skeins for possible color transfer by soaking them first. • To wash your knitwear, a quick cold water dip with a no-rinse wool wash is recommended.
Fast Shipping and Professional Packing
We offer a broad range of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff is highly trained and will pack the goods according to our precise and exact specifications. Before shipping, all goods will be thoroughly examined and securely secured. We deliver to hundreds of thousands of customers every day in different countries. The fact that we are determined to become the largest online retailer in the world is evident. Warehouses and distribution centres can be located in Europe as well as the USA.
Note: Orders with more than one item will be assigned a separate processing time for each item.
Before shipment, all ordered items will be thoroughly examined. Most orders are now shipped within 48 hrs. Delivery is expected to take between 3 and seven days.
Returns
Stock is dynamic, and cannot be fully controlled by us because of the involvement of multiple parties including the factory and our warehouse. This means that the actual stock could alter at any time. It's possible that the stocks could be depleted after your order has been processed.
The policy is for 30 days. Unfortunately, if 30 days have passed from the date you purchased the item, we will not be able to provide a refund or exchange.
The item must not be in use and must be in the original packaging. You must have the item in the original packaging.
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